Shipping policy
SHIPPING POLICY
We’re committed to delivering your order quickly and smoothly. Please review our shipping policy to ensure a hassle-free experience.
ORDER PROCESSING & DELIVERY
- Orders are processed within 4-5 business days and shipped via our trusted courier partners.
- Delivery times may vary depending on your location, but we’ll keep you updated throughout the process.
ORDER INSPECTION POLICY
- Orders cannot be opened or inspected while the courier waits. We recommend checking your order as soon as you receive it.
- If you experience any issues, please contact us for assistance.
CHANGED YOUR MIND? REQUEST A CANCELLATION EARLY!
- If you decide to cancel your order, please notify us before it is shipped to avoid shipping fees.
- Once your order has been dispatched, cancellations are no longer possible, and shipping fees will be charged.
DAMAGED, MISSING, OR INCORRECT ITEMS? WE GOT YOU.
- If your order arrives damaged, incomplete, or incorrect, contact us within 36 hours of receiving it.
- Reach out to us at+20 102 976 1697,and our team will resolve the issue.
PAYMENT UPON DELIVERY
- We accept InstaPay upon delivery. Simply ask the courier for the account number and complete the transfer before they leave.
- Please provide proof of payment to finalise your order.
ADDITIONAL INFORMATION
- Delivery Delays: While we aim for timely delivery, unexpected delays (such as weather conditions or courier issues) may occur. We appreciate your patience.
- Non-Delivery: If you are unavailable during delivery, please coordinate with the courier for redelivery or pickup. Unclaimed orders may be subject to cancellation.
For any questions, feel free to contact us at+20 102 976 1697 thru Whatsapp or ig dms
Thank you for shopping with us! 💕